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Soaps & Candle

Privacy
Policy

 

Privacy Policy of Penrose Place

Effective Date: January 1, 2024

At Penrose Place, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our Facebook form.

1. Information We Collect
When you complete our Facebook form, we may collect the following personal information:

Name
Email Address
Phone Number
Any additional information you voluntarily provide
2. Purpose of Collection
We collect your personal information for the following purposes:

To contact you in response to your inquiry or request
To provide you with information about our events, services, or promotions
To improve our services and customer experience
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), the legal basis for collecting and processing your personal information is your explicit consent. By submitting your information through our Facebook form, you agree to this Privacy Policy and give us permission to contact you.

4. How We Use Your Information
Your personal information will be used solely for the purposes specified in this Privacy Policy. We will not share your information with third parties except as necessary to fulfill your request, comply with legal obligations, or protect our rights.

5. Data Security
We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request the deletion of your data at any time by contacting us at [insert contact email].

7. Your Rights
Under the GDPR, you have the following rights:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request the deletion of your personal information.
Restriction: You have the right to request the restriction of processing your personal information.
Objection: You have the right to object to the processing of your personal information.
Data Portability: You have the right to request that we transfer your personal information to another organization, or directly to you.
If you wish to exercise any of these rights, please contact us at [insert contact email].

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Penrose Place
20 Arbury Hall Road, Shirley Solihull, B90 4PY
Email: Contact@penroseplace.org
Phone: 07399647495

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